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Bacal's Personal & Work Growth Center

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 Robert Bacal

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  • Sale! Performance Planning For Managers - LearnBytes Helpcard (PDF DOWNLOAD)

    Performance Planning For Managers – LearnBytes Helpcard (PDF DOWNLOAD)

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  • Sale! Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (PDF DOWNLOAD)

    Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (PDF DOWNLOAD)

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  • Sale! Progressive Discipline - Turning Around Poor Performers Helpcard (DOWNLOAD PDF)

    Progressive Discipline – Turning Around Poor Performers Helpcard (DOWNLOAD PDF)

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  • Sale! Strategic Planning Mini-Guide Pack (PDF DOWNLOAD)

    Strategic Planning Mini-Guide Pack (PDF DOWNLOAD)

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  • The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)

    The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)

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  • Training Needs Assessment Step By Step LearnBytes Helpcard (DOWNLOAD PDF)

    Training Needs Assessment Step By Step LearnBytes Helpcard (DOWNLOAD PDF)

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  • Sale! Learn to control your anger

    Using Self-Talk To Manage Your Anger LearnBytes (PDF DOWNLOAD)

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  • Using Your Head To Manage Conflict LearnBytes Helpcard (DOWNLOAD PDF)

    Using Your Head To Manage Conflict LearnBytes Helpcard (DOWNLOAD PDF)

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  • Sale! What You Need To Know About Conversational Cons (PDF DOWNLOAD)

    What You Need To Know About Conversational Cons (PDF DOWNLOAD)

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  • Learn To Fight Fair LearnBytes Helpcard (DOWNLOAD PDF) Learn To Fight Fair LearnBytes Helpcard (DOWNLOAD PDF) $12.95
  • Making Performance Management & Appraisal VALUABLE (PRINT) Making Performance Management & Appraisal VALUABLE (PRINT) $24.95 Original price was: $24.95.$12.95Current price is: $12.95.
  • Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE) Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE) $14.95 Original price was: $14.95.$9.97Current price is: $9.97.
  • The Responsive Manager / Leader: Key to Loyalty and Productivity (Download) The Responsive Manager / Leader: Key to Loyalty and Productivity (Download) $12.95
  • Identifying Subtle Verbal Abuse LearnBytes (Downloadable PDF) Identifying Subtle Verbal Abuse LearnBytes (Downloadable PDF) $12.95 Original price was: $12.95.$4.95Current price is: $4.95.
  • Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say...(Print From Amazon) Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say...(Print From Amazon)
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  • Learn Why Governments Need to Think Customer Service Too
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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