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Bacal's Personal & Work Growth Center
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Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say...(Print From Amazon)
Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say... (PDF Download))
Using Self-Talk To Manage Your Anger LearnBytes (PDF DOWNLOAD)
How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD)
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE)
Using Your Head To Manage Conflict LearnBytes Helpcard (DOWNLOAD PDF)
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Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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