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Bacal's Personal & Work Growth Center
Growth tools you can use NOW!
The most efficient way to contact us is via this contact form. Feel free to ask or comment, and we’ll get back to you as soon as possible.
Performance Management - A Briefcase Book (2nd Edition) (IN PRINT)
Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD)
Manager's Guide To Performance Management (KINDLE)
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (PDF DOWNLOAD)
The Uncommon Art And Science Of Giving Feedback (KINDLE)
If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
$21.95
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Phone:(613) 764-0241
Email: ceo@work911.com
Address:
Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
Canada, K0A 1M0
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