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Bacal's Personal & Work Growth Center

Growth tools you can use NOW!

Learning & Training

 Robert Bacal

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  • Sale!

    One-To-One Training For Small Business Helpcard (PDF DOWNLOAD)

    $13.95 Original price was: $13.95.$12.05Current price is: $12.05.     Add to cart
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    Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (PDF DOWNLOAD)

    $12.95 Original price was: $12.95.$11.95Current price is: $11.95.     Add to cart
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    The Uncommon Art And Science Of Giving Feedback (KINDLE)

    $15.95 Original price was: $15.95.$4.95Current price is: $4.95.     Buy Kindle at Amazon

  • Training Needs Assessment Step By Step LearnBytes Helpcard (DOWNLOAD PDF)

    $12.95     Add to cart
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Featured Products

  • Training Needs Assessment Step By Step LearnBytes Helpcard (DOWNLOAD PDF) $12.95
  • If It Wasn't For The Customers I'd Really Like This Job (PDF DOWNLOAD) $22.95
  • The Uncommon Art And Science Of Giving Feedback (KINDLE) $15.95 Original price was: $15.95.$4.95Current price is: $4.95.
  • Making Performance Management & Appraisal VALUABLE (PRINT) $24.95 Original price was: $24.95.$12.95Current price is: $12.95.
  • Delegation For Managers Mini-Guide - The no cost path to better productivity for you and your department. (PDF DOWNLOAD)) $12.96
  • Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD) $21.00 Original price was: $21.00.$14.95Current price is: $14.95.

Newest Additions

  • Conflict & Cooperation In The Workplace
  • Machines Can’t Replace The Human Touch — Literally: The Limits Of Technology For Customer Service
  • Leaders Need Information To Succeed — Are You Getting It?
  • Career Stuck? It May Be Because You “Fight Dirty” At Work
  • Understanding Your Communication INTENT vs. the Communication MEANING
  • What You Need To Know About Using WordPress For Your Small Business
  • What You Don’t Say Determines The Quality Of Your Communication & Relationships
  • Social Media Not Enough: Reasons Your Business Needs A Website Part 3
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
Email: ceo@work911.com
Address:
Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario Canada, K0A 1M0

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