Learn about how insinuation causes conflict Summary: Using insinuating language (insinuations) is a cowardly and week method of attacking another person without taking responsibility for one’s opinions or position. Learn about insinuation and the damage it causes to effective communication. Consider this. Maria, head of her department, has a concern about the dedication of one…
Category: Articles
Defusing Hostile People Guide
Principles of Defusing Hostility Follow these principles when dealing with an angry person to succeed! Deal With Person’s Feelings First An angry person needs to have the issue AND their feelings addressed in order to start interacting constructively. The angrier the person, the more important it is to acknowledge their anger through the use of…
Internal Communication Strategies – The Neglected Strategic Element: Communicating within the company is as important as communicating outside the company
Special Report Internal Communication Strategies – The Neglected Strategic Element Most organizations, be they public or private understand the importance of strategic communication with customers and/or stakeholders. Hence we have marketing and communication specialists to produce communication plans for external use. In the private sector that means more income; in the public sector it means…
Applying Bacal’s Law of Meaningless Utterances – Understanding language and communication – meaningless utterances
Amazing Language_ Much of what we say means nothing at all Applying Bacal’s Law of Meaningless Utterances People say all sorts of things, and make all kinds of statements. Some of those are very meaningful, even profound and worth paying attention to. But a good percentage of what people say and write actually have no…
Ten Tips On Using Relationship Quizzes To Understand Yourself And Your Partner
There are tons of quizzes online (below is a list and links to a number of self-assessment instruments you can use free of charge) and in magazines that can help you better understand yourself and your relationships, but you need to know a few things to get the maximum benefit. Here are a few tips…
Why Companies Can’t Prove The Value Of Employee Engagement
In a perfect world, it would be important for companies that invest in anything to be able to evaluate whether that investment returns value to the company. Companies evaluate their marketing strategies, in terms of business results, assessing different channels, ad types and so on, since obviously, they don’t want to endlessly spend money on…