Growth tools you can use NOW!
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (PDF DOWNLOAD)
Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD)
Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON)
$14.49
If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
$21.95
Performance Appraisal For Managers - Stop The Pain! LearnBytes (DOWNLOAD PDF)
$12.95
One-To-One Training For Small Business Helpcard (PDF DOWNLOAD)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Phone:(613) 764-0241
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Bacal & Associates
722 St. Isidore Rd.
Casselman
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