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Growth tools you can use NOW!
Delegation For Managers Mini-Guide - The no cost path to better productivity for you and your department. (PDF DOWNLOAD))
$12.96
Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON)
$14.49
How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD)
Perfect Phrases For Customer Service (McGraw-Hill - KINDLE)
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (IN PRINT From Amazon)
Manager's Guide To Performance Management (KINDLE)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Phone:(613) 764-0241
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Bacal & Associates
722 St. Isidore Rd.
Casselman
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