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Bacal's Personal & Work Growth Center

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Performance Management and Appraisals

 Robert Bacal

Showing 10–14 of 14 results

  • Performance Appraisal For Managers - Stop The Pain! LearnBytes (DOWNLOAD PDF)

    Performance Appraisal For Managers – Stop The Pain! LearnBytes (DOWNLOAD PDF)

    $12.95     Add to cart
  • performance managmenet A Briefcase book

    Performance Management – A Briefcase Book (2nd Edition) (IN PRINT)

    Rated 5.00 out of 5
    $27.00     Buy In Print Amazon
  • Performance Management Master Checklist For Managers & HR - LearnBytes (DOWNLOAD PDF)

    Performance Management Master Checklist For Managers & HR – LearnBytes (DOWNLOAD PDF)

    $12.95     Add to cart
  • Sale! Performance Planning For Managers - LearnBytes Helpcard (PDF DOWNLOAD)

    Performance Planning For Managers – LearnBytes Helpcard (PDF DOWNLOAD)

    $13.95 Original price was: $13.95.$12.96Current price is: $12.96.     Add to cart
  • Sale! Progressive Discipline - Turning Around Poor Performers Helpcard (DOWNLOAD PDF)

    Progressive Discipline – Turning Around Poor Performers Helpcard (DOWNLOAD PDF)

    $12.95 Original price was: $12.95.$12.94Current price is: $12.94.     Add to cart
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Featured Products

  • Perfect Phrases for Performance Reviews 2/E (IN PRINT) Perfect Phrases for Performance Reviews 2/E (IN PRINT)
    Rated 5.00 out of 5
    $8.46
  • Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD) Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD) $12.95 Original price was: $12.95.$11.05Current price is: $11.05.
  • The Uncommon Art And Science Of Giving Feedback (KINDLE) The Uncommon Art And Science Of Giving Feedback (KINDLE) $15.95 Original price was: $15.95.$4.95Current price is: $4.95.
  • How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD) How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD) $12.95 Original price was: $12.95.$9.95Current price is: $9.95.
  • Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON) Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON) $14.49
  • Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (IN PRINT From Amazon) Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (IN PRINT From Amazon) $24.95 Original price was: $24.95.$6.25Current price is: $6.25.

Newest Additions

  • Eight Reasons Why Social Media Negatively Affects Customer Service and The Customer Experience
  • Are You Willing To Pay Higher Taxes For Better Government Customer Service?
  • Complex Systems The Source of Majority of Customer Service Failures
  • Disasters Highlight Government and NGO Need To Train Staff To Deal With Frustrated and Emotional Clientele
  • Toughest Customer Service Jobs? Government. Here’s Why
  • Referring Customers Properly – A Customer Service Skill
  • Government and Customer Service – An Oxymoron? Why Do People Perceive the Government As Being Poor At Customer Service?
  • Learn Why Governments Need to Think Customer Service Too
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
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Casselman
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