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Bacal's Personal & Work Growth Center

Growth tools you can use NOW!

For Teachers & School Administrators

 Robert Bacal

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  • Sale!

    Progressive Discipline – Turning Around Poor Performers Helpcard (DOWNLOAD PDF)

    $12.95 Original price was: $12.95.$12.94Current price is: $12.94.     Add to cart
  • Sale! Learn to control your anger

    Using Self-Talk To Manage Your Anger LearnBytes (PDF DOWNLOAD)

    $12.95 Original price was: $12.95.$9.95Current price is: $9.95.     Add to cart

  • Using Your Head To Manage Conflict LearnBytes Helpcard (DOWNLOAD PDF)

    $12.95     Add to cart
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Featured Products

  • The Uncommon Art And Science Of Giving Feedback (KINDLE) $15.95 Original price was: $15.95.$4.95Current price is: $4.95.
  • Communicating Cooperatively In The Workplace Helpcard (PDF DOWNLOAD) $12.95 Original price was: $12.95.$6.95Current price is: $6.95.
  • Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD) $12.95 Original price was: $12.95.$11.05Current price is: $11.05.
  • Performance Planning For Managers - LearnBytes Helpcard (PDF DOWNLOAD) $13.95 Original price was: $13.95.$12.96Current price is: $12.96.
  • Performance Management Master Checklist For Managers & HR - LearnBytes (DOWNLOAD PDF) $12.95
  • Perfect Phrases For Customer Service 2nd Edition by Robert Bacal (IN PRINT FROM AMAZON) $16.95

Newest Additions

  • Conflict & Cooperation In The Workplace
  • Machines Can’t Replace The Human Touch — Literally: The Limits Of Technology For Customer Service
  • Leaders Need Information To Succeed — Are You Getting It?
  • Career Stuck? It May Be Because You “Fight Dirty” At Work
  • Understanding Your Communication INTENT vs. the Communication MEANING
  • What You Need To Know About Using WordPress For Your Small Business
  • What You Don’t Say Determines The Quality Of Your Communication & Relationships
  • Social Media Not Enough: Reasons Your Business Needs A Website Part 3
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
Email: ceo@work911.com
Address:
Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario Canada, K0A 1M0

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