Before You Make Major Life and Relationship Decisions During Stressful Times/Covid, Read This
It’s remarkable that virtually every person on the planet is dealing with the confusion, depression and fears resulting from the Covid-19 pandemic. Every person…that’s probably unprecedented in history. Media reports research that states that divorces are up, and more and…
Marriage Not Safe, New Research Suggests
Marriage Much Riskier Thing Than Previously Thought It’s often been suggested that married couples actually live longer than unmarried people, and there’s some research to suggest that it the case. With a shift away from formal marriage, researchers are re-visiting…
The Never Ending Interviews: To Grow OR Not To Grow A Business
Robert Bacal discusses the pros and cons of business growth in the first in a new series, entitled “The Never Ending Interviews” Q: Robert, you’ve just semi-retired after twenty five years running Bacal & Associates as a solo business. Was there…
Never Ending Interviews: Expecting Minimum Wage Customer Service Staff To Act As If They Are Slaves
Q: I noticed that you had a brief conversation with @altmilan who suggested that people on both sides of the customer equation (employees/companies AND customers) sometimes confuse service with servitude. Can you expand on this a bit? A: Actually, that was Milan’s…
Why Your Twitter Marketing Efforts Are Doomed To Failure
Learn about sales funnels, churn, attrition and deceiving metrics. Here’s the scenario. The social media platform you use indicates you have 25,000+ followers, or friends or people who should be reading and responding to your business related social messages. But…
Leaders are Born, Leaders are Made — Two Leadership Myths
False Dichotomy Makes For A Confusing Myth About Leaders If you’ve look at any literature on leadership, you’ll certainly have come across the statement — Leaders are made. You have almost certainly come across the term “ born leader” as used in…
Why It’s So Hard To Market On Twitter
If a tweet falls in the forest, does anybody hear? Tweets are wisps In the wind, and have less influence than most think There are so many reasons why social media has exploded in popularity, but let’s look at what…
Using Self-Talk to Stay Balanced In The Face Of Bullying/Verbal Attacks
Focus on what you CAN control during unpleasant interactions Self-talk is at the core of staying calm and in control in the face of difficult situations. Simply put, self-talk refers to the words and thoughts we say to ourselves. Even…
Startup Strategy: Avoid Death Via Shotgunning/Loss of Focus
Lack of focus can kill your startup in the first year It’s understandable that a small business owner, faced with the need to make a living and put food on the table, may want to use a shotgun approach to…
For Managers and Human Resources Staff: Conducting The Exit Interview
There’s gold to be found when employees leave. Here’s how to mine it. The exit interview is a critical tool for both organization improvement, and management development. If organizations are to improve they need to know why an employee is…
Managers Tend To Ignore Bullying To The Detriment of Their Organizations, and Their Staff
Seven actionable things managers can do when they realize that bullying is going on on their watch A manager needs to bring plain old civility to the area which he controls and bring a peaceful working environment to an otherwise stress filled…
