Category: FAQ’s and KNOWLEDGE BASES

The FAQ section (Frequently Asked Questions) provides shorter answers to common questions on topics relevant to this site: communication, planning, conflict, leadership and more coming. Available FAQ’s are accessible here.
Should I intentionally communicate differently depending on the medium? Why?
The answer to this is a resounding yes, but chances are either you already knew that, or unconsciously alter how you communicate depending on the medium. For example, when you write a report, do you communicate the same as you…
What’s the biggest myth/misconception about communication? – Verbal, Nonverbal, Meharabian, Mehrabian
Poor old Albert Mehrabian. His research on the contributions of verbal and nonverbal components of communication are the most misunderstood, misattributed, and confused amongst all the communications discussions around the world. And what’s worse, they can’t even get his name…
What is Miller’s Law and what is it for?
Miller’s Law was formulated by George Miller, Princeton Professor and respected psychologist. It reminds us of the importance of suspending judgment about what someone else is saying, so one can first try to understand what the person is saying without…
How can understanding different types of conversations make me a better communicator?
When most people talk and interact, they don’t usually think consciously about what they are trying to achieve, the kind of conversation they want, and think about those things from the perspective of the other person. But the truth is…
Is it possible to NOT communicate?
Is it possible to NOT communicate? It’s impossible to NOT Communication Common usage of language contains phrases like “He doesn’t communicate with me”, or “He’s uncommunicative”, giving us the impression that it’s possible to NOT communicate. In fact, that’s impossible….
What’s the next common myth about communication – verbal and nonverbal communication?
Sadly, many communication trainers don’t really have a good grasp of how communication works, beyond the superficial. This gives rise to a number of communication myths being repeated. The second most common myth about communication is that there are only…