Author: Robert Bacal
Why and how is email communication different from any other medium? And some communication theory to boot.
To understand how electronic mail is different than ANY other medium we need to look at a little bit of painless communication theory. Before we do, a comment on some models of communication you may have come across in the…
Why is most communication training misleading?
Unfortunately, much of what is taught in common communication training and seminars is based on an out-moded and out of date understanding about how human communication actually works. Many seminars teach that communication involves a sender and a receiver, and…
The Three Boorish Buckets Of Social Media Comments
Feedback To Dumb As Rocks People When The People Who NEED The Feedback Are The Least Likely To “Hear” It It’s an odd world. It seems that the people who really need to hear how they are perceived by others,…
What You Don’t Say Counts: “You Don’t Say?” Good!
What You Don’t Say Determines The Relationship We know that “good” talk smooths and builds relationships, whether with family, or friends or in the workplace. Supportive listening and compliments are important in building a good foundation of trust and mutual…
Can you provide practical tips and suggestions to improve email communication?
The following is an excerpt from Conflict Prevention in the Workplace — Using Cooperative Communication When sending e-mail always reread what you have written before sending it on. Read it twice (at least) — once for content (does it say…
Why Is E-mail More Prone to Creating Unnecessary Conflict?
If you have any experience on the Internet or using your company’s internal email system, you probably realize that there is a great deal of very poor confrontational communication that occurs in the electronic medium. Why is that the case?…
