Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

Employee Engagement Efforts A TOTAL Disaster

Estimates are that companies are spending around one BILLION dollars a year on improving “employee engagement”. It’s the new “thing”, the new management fad that is sucking money out of corporate budgets that could be going into concrete improvements for…

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Before You Bring In A Motivational Speaker, Heed These Warnings

The training and motivational speaker industry is a strange one where, in some cases, huge amounts of money are paid for minimal amounts of time and zero results. For more on organizational learning, motivational speakers and training visit The Training…

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Are You Screwing Up Your Online Comments & Damaging Your Business?

Case study/examples on what’s wrong with the your “best practices” Below are examples of an “internet savvy” marketer who makes all the mistakes you can make when commenting on LinkedIn. I bet you make them too. Explanations follow. LinkedIn is…

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Applying Bacal’s Law of Meaningless Utterances

Uncovering empty words, meaningless phrases, and other bullshit people fling.about People say all sorts of things, and make all kinds of statements. Some of those are very meaningful, even profound and worth paying attention to. But a good percentage of…

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Can Praise Be Condescending and Toxic? You Bet

When praise and compliments are toxic even when you mean well It’s probably fair to say that all of us appreciate and need praise from others. Or positive feedback, whether emotionally based or task based (see The Uncommon Art of…

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The Three Boorish Buckets Of Social Media Comments — Are You A Social Media Boor?

Feedback To Dumb As Rocks People We’re all familiar with the boorish communicators that often frequent cocktail parties or networking events. Blessed with apparent gregariousness coupled with a complete disregard for the interests and concerns of the people they talk…