Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.
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Coronavirus Creates Pandemic of Blame: Difference Between Blame And Holding Accountable

Coronavirus isn’t the only pandemic going on. While we live in a society that seeks out people to blame for our problems either personal, corporate or societal, I can’t recall a time where it’s impossible to go even a few…

Fighting Verbal Abuse: Step 1 — Knowing You Are “Under Attack” (Free Version)

The contents of this article is available in printable pdf format, so you can print it and keep it close by. Identifying Subtle Verbal Abuse Learnbytes is jam packed with the same content presented here. Click to order and download…

The Ten Commandments For Communicating “Peacefully” With Even Difficult People

Change your communication, change your relationships at home and at work. We live in an environment where even our leaders are demonstrating insulting, confrontational behavior, and that has spread to the general population. We currently live in a very aggressive…

Elearning, Distance Education, Not Equivalent to Full Time Study

Elearning and Distance Education DIFFERENT from Face To Face Full Time Studies Even though almost everybody can understand that: a conversation on the phone is not the same as a conversation face to face watching a sport on television is…

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Here’s How To Make Employee Evaluations Valuable

Small shifts in mindset about managing performance and doing appraisals is all it takes. Despite exhortations to abolish performance appraisals by experts, bloggers, and luminaries such as Edward Deming, and Coens & Jenkins, they are alive, if not well. They…

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Five Powerful Conflict Management Strategies (Complete Paid Version)

Five Powerful Conflict Management Strategies (Complete Paid Version):Learn to choose the best conflict management approach to suit the situation: No more knee-jerk reactions. The following was originally published as part of our LearnBytes Series, and entitled “Using Your Head To…