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Bacal's Personal & Work Growth Center

Growth tools you can use NOW!

subtle abuse

 Robert Bacal

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  • Sale! Identifying Subtle Verbal Abuse LearnBytes (Downloadable PDF)

    Identifying Subtle Verbal Abuse LearnBytes (Downloadable PDF)

    $12.95 Original price was: $12.95.$4.95Current price is: $4.95.     Add to cart
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  • Performance Management Master Checklist For Managers & HR - LearnBytes (DOWNLOAD PDF) Performance Management Master Checklist For Managers & HR - LearnBytes (DOWNLOAD PDF) $12.95
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  • If It Wasn't For The Customers I'd Really Like This Job (PDF DOWNLOAD) If It Wasn't For The Customers I'd Really Like This Job (PDF DOWNLOAD) $22.95
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Newest Additions

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  • Learn Why Governments Need to Think Customer Service Too
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
Email: ceo@work911.com
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario Canada, K0A 1M0

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