Growth tools you can use NOW!
Getting The Most From Annual Reviews For EMPLOYEES - Helpcard (KINDLE)
Performance Appraisal For Managers - Stop The Pain! LearnBytes (DOWNLOAD PDF)
$12.95
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (IN PRINT From Amazon)
Strategic Planning Mini-Guide Pack (PDF DOWNLOAD)
Perfect Phrases for Performance Reviews 2/E (IN PRINT)
Perfect Phrases For Customer Service 2nd Edition by Robert Bacal (IN PRINT FROM AMAZON)
$16.95
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
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