Why do the same words mean different things to different people?
People get perplexed because they may say something (a word, phrase or sentence) to one person and get one reaction and say the exact same thing to anther person, and get a completely different, or even opposite reaction. Don’t words…
What are communication channels and why are they important?
Communication can be split into two parts — the message or content, and the channel it’s transmitted on. For example, you may want to communicate something about your emotional state — let’s say that you are angry. You can communicate…
What is The Abilene Paradox, Communicationwise?
The Abilene Paradox, Communication and GroupThink What is The Abilene Paradox? The Abilene Paradox was presented to the world by Jerry Harvey, in his book of management essays of the same name. In the first essay in the book, Harvey…
What is the difference between advocacy communication and inquiry communication?
When you communicate, you function differently when you are in advocacy mode, and when you are in inquiry mode. Advocacy communication puts you in a position of “standing for”, or advocating a particular action, position or set of principles. In…
The Three Boorish Buckets Of Social Media Comments
Feedback To Dumb As Rocks People When The People Who NEED The Feedback Are The Least Likely To “Hear” It It’s an odd world. It seems that the people who really need to hear how they are perceived by others,…
Sweetspot: Communicating Positively and Negatively
Avoiding Overly Positive and Overly Negative Communication The Sweet Spot Between Overly Positive and Overly Negative Communication: Glass Empty, Glass Full You’ve heard the phrase: “There’s two kinds of people. Those that see the glass as half full, and those…