Category: Articles
A Shining Example of Communication and Conflict (Conflict Insight)
By Don Doman Summary: Using examples from several well known movies (The Shining, 2001 A Space Odyssey), the author explains the link between conflict and communication as it exists within the workplace. Lack of communication is a major cause of…
Workplace Conflict Not Always About The People
Root Causes of Conflict in Work-Groups By Mark Bodnarczuk Studies have shown that over 85% of the root causes of organizational performance problems are in the structures, systems, and culture within which work-groups are embedded – put good people in…
Dissolving Conflict Through Reframing (expert conflict tips)
Dissolving Conflict Through Reframing Reframing is a valuable tool to help you clarify your thinking about a conflict and understand the situation calmly. By Maria Boomhower Summary: A short but insightful article that explains reframing as a technique to gain…
Understanding Need Based Conflict (Expert Perspective)
By Amarendra Bhushan Summary: Indepth and somewhat academic explanation of needs based conflict, a particular type of conflict. Need-based conflicts arise due to multiplicity of needs, in congruency of needs and need dissatisfaction. I. Multiplicity of Needs At a given…
Resolve Conflict In 6 Easy Steps – The BEDROL Method (Expert Advice)
By Tristan Loo Editor’s Summary:This article uses the acronym BEDROL to reinforce some proven negotiation techniques for resolving conflict. You will learn how having a ‘Plan B’, getting your emotions under control, defusing your opponent’s anger, and other steps will…
I’m Getting Really Torqued – Managing Anger Advice
Cooling off your anger will help you with conflict situations About Managing Anger In Conflict: I’m Gettin’ Really Torqued! By Gene Simmons Summary: A lighter but no less useful article on the process of managing anger. Cooling off your anger is…
