Category: Management/Leadership

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Dealing With The Human Road Runner Employee

In a previous article we discussed the plight of Mary Duncan, Director of the Income Security Branch, who had to contend with John, the human speed bump. John’s tended to shoot holes in new ideas, procrastinate, and generally hold to…

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Be Credible. Be Trusted. Persuade. Lead: Ten tips. Learn the gentle art of persuasion and leadership. Lead so people follow.

It doesn’t matter who you are speaking to. Whether to a group of a thousand, a radio or television audience, or one person in the privacy of your office, much depends on your ability to come across in a credible…

Producing Hassle-Hunters – Every Employee A Quality Specialist

Want Employee “Engagement”? Start With Hassle Hunting, A Value Added Process Contrary to what many executives think, the information essential to improved productivity and efficiency does not reside in the executive suite, but in the minds of the people who…

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Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside

Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always…

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Dealing With An Overly Positive Or Negative Employee

Maximize Their “Skills” and Encourage Flexibility Working With Or Managing The Overly Positive Or Overly Negative Employee “Empty Glass Is Full” employees, and the opposite, Full Glass Is Empty” empty employees can drive their co-workers and managers absolutely around the…

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Understanding Leadership Ideologies and Models

Best Leadership Strategies Are Pragmatic Rather Than Based On Ideology If you want to learn more about leadership, or become a better leader, you have a wide range of leadership models, theories, and “expert opinions” to draw upon. That’s both…