Category: FAQ’s and KNOWLEDGE BASES

FAQ” by Skley is licensed under CC BY-ND 2.0

The FAQ section (Frequently Asked Questions) provides shorter answers to common questions on topics relevant to this site: communication, planning, conflict, leadership and more coming. Available FAQ’s are accessible here.

Why Is E-mail More Prone to Creating Unnecessary Conflict?

If you have any experience on the Internet or using your company’s internal email system, you probably realize that there is a great deal of very poor confrontational communication that occurs in the electronic medium. Why is that the case?…

Sweetspot: Communicating Positively and Negatively

Avoiding Overly Positive and Overly Negative Communication The Sweet Spot Between Overly Positive and Overly Negative Communication: Glass Empty, Glass Full You’ve heard the phrase: “There’s two kinds of people. Those that see the glass as half full, and those…

The Three Boorish Buckets Of Social Media Comments

Feedback To Dumb As Rocks People When The People Who NEED The Feedback Are The Least Likely To “Hear” It It’s an odd world. It seems that the people who really need to hear how they are perceived by others,…

So Much For Social Media Dialogue: Why No Questioning

Feedback To Dumb As Rocks People Why Is There So Little Questioning Used In Social Media Conversations? The other day, I was involved in a conversation with a person trying to get his new business service going, and I commented…

What is the “less is more” principle of effective communication?

In informal speech and communication, people have a tendency to talk, and talk, often is a slightly disorganized fashion, since informal speech is not the kind of thing you can plan out. It may surprise you to know that in…

Less Is More In Communicating Your Message

Less Makes Better Communication Why LESS Communication Is More Effective To Make Your Point Whether we are trying to communicate a point face to face, on the Internet, on the phone, or to groups of people, many of us have…