Category: FAQ’s and KNOWLEDGE BASES

The FAQ section (Frequently Asked Questions) provides shorter answers to common questions on topics relevant to this site: communication, planning, conflict, leadership and more coming. Available FAQ’s are accessible here.
Empowering Shy Team Members: Strategies for Effective Leadership
How To Encourage Shy Group Or Team Members To Participate (Leading A Team) Question:As a meeting and group leader how can I encourage one extremely shy and sensitive team member to share her excellent ideas during our group meetings? One…
What is confrontational communication?
Confrontational communication is communication (the way we interact) that tends to anger, create unnecessary conflict, and damage relationships at home and at work. It was defined by Robert Bacal, along with it’s opposite, cooperative communication Confrontational communication involves a wide…
Why is it important that all parties in communication have the “same type of conversation?
Different Communication Purposes Breeds Misunderstanding People communicate for different reasons and in different ways. There are different kinds of conversations. When two people are communicating for different purposes, or having “different conversations”, there’s a good possibility that conflict and misunderstanding…
Why and how is email communication different from any other medium? And some communication theory to boot.
To understand how electronic mail is different than ANY other medium we need to look at a little bit of painless communication theory. Before we do, a comment on some models of communication you may have come across in the…
Why is most communication training misleading?
Unfortunately, much of what is taught in common communication training and seminars is based on an out-moded and out of date understanding about how human communication actually works. Many seminars teach that communication involves a sender and a receiver, and…
What is the difference between advocacy communication and inquiry communication?
When you communicate, you function differently when you are in advocacy mode, and when you are in inquiry mode. Advocacy communication puts you in a position of “standing for”, or advocating a particular action, position or set of principles. In…