What is confrontational communication?

Confrontational communication is communication (the way we interact) that tends to anger, create unnecessary conflict, and damage relationships at home and at work. It was defined by Robert Bacal, along with it’s opposite, cooperative communication

Confrontational communication involves a wide range of common words and phrases that include language that implies the speaker is “better than, language that demeans, or expresses lack of interest, ways of offering unwelcome and unsolicited advice, unrealistic reassurances, etc.

Essentially, if you want less conflict in your life, and better relationships at home and at work, the best way to create this is to learn to stop using confrontational communication, and replace it with elements of cooperative communication.


Views: 74

Leave a Reply