Category: FAQ-Communication

What is “responsiveness” and why is it so important in communication?

Responsiveness In Management And Leadership Responsiveness may be THE essential leadership skill. Being responsive in communication has a very specific, but obvious meaning once you know what it is, and responsiveness is absolutely critical for creating better relationships, trust, and…

Eight bad habits that impede listening – part II

Ineffective Habits – Barriers To Listening …continued. View part I of Eight Bad Habits That Impede Listening Listening Only For Facts Effective communication is based on understanding both the factual content of what someone is saying, AND understanding the emotions,…

Eight Bad Habits That Get In The Way Of Listening – Part I

Bad habits will interfere with your ability to listen and hear It’s fair to say that in our society, we give lip service to the importance of listening to others but in practice we do not live in a society…

What Is Assertive Communication?

Overview of Assertive Communication The Core Principles of Assertive Communication Assertiveness, or assertive communication has become a commonly trained method to help people communicate so that, at least theoretically, both parties can talk about, and have their needs met in…

Assertiveness Doesn’t Always Work

Assertiveness In Theory and In Practice A Limitation On Assertiveness Effectiveness There’s no question that being assertive is a better way to communicate your needs and wants, at least compared to being aggressive, or just accepting situations that cause you…

How does listening to others increase the likelihood others will listen to me?

Does Listening Increase the Chance That We Will Be Heard We have a tendency to be more interested in speaking and being heard, than in listening and hearing and understanding others. Most of us are afflicted with this minor touch…