When you communicate, you function differently when you are in advocacy mode, and when you are in inquiry mode. Advocacy communication puts you in a position of “standing for”, or advocating a particular action, position or set of principles. In other words you are trying to persuade and argue for the position you are advocating….
Category: FAQ-Communication General & Media
What is The Abilene Paradox, Communicationwise?
The Abilene Paradox, Communication and GroupThink What is The Abilene Paradox? The Abilene Paradox was presented to the world by Jerry Harvey, in his book of management essays of the same name. In the first essay in the book, Harvey describes, in a humorous way that will immediately strike home, a conversation about “going to…
What are communication channels and why are they important?
Communication can be split into two parts — the message or content, and the channel it’s transmitted on. For example, you may want to communicate something about your emotional state — let’s say that you are angry. You can communicate that over a number of channels. You could write a letter. You could send email….
Why do the same words mean different things to different people?
People get perplexed because they may say something (a word, phrase or sentence) to one person and get one reaction and say the exact same thing to anther person, and get a completely different, or even opposite reaction. Don’t words mean what they mean? There are actually two distinct meanings to words and language. The…
What You Don’t Say Counts: “You Don’t Say?” Good!
What You Don’t Say Determines The Relationship We know that “good” talk smooths and builds relationships, whether with family, or friends or in the workplace. Supportive listening and compliments are important in building a good foundation of trust and mutual respect. Yet there’s the other side of the communication coin: What you do NOT say…
Can you provide practical tips and suggestions to improve email communication?
The following is an excerpt from Conflict Prevention in the Workplace — Using Cooperative Communication When sending e-mail always reread what you have written before sending it on. Read it twice (at least) — once for content (does it say what it should) and once for tone (does it accurately reflect your emotional state). Keep…