Author: Robert Bacal
Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside
Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always…
Should I intentionally communicate differently depending on the medium? Why?
The answer to this is a resounding yes, but chances are either you already knew that, or unconsciously alter how you communicate depending on the medium. For example, when you write a report, do you communicate the same as you…
What’s the biggest myth/misconception about communication? – Verbal, Nonverbal, Meharabian, Mehrabian
Poor old Albert Mehrabian. His research on the contributions of verbal and nonverbal components of communication are the most misunderstood, misattributed, and confused amongst all the communications discussions around the world. And what’s worse, they can’t even get his name…
Dealing With An Overly Positive Or Negative Employee
Maximize Their “Skills” and Encourage Flexibility Working With Or Managing The Overly Positive Or Overly Negative Employee “Empty Glass Is Full” employees, and the opposite, Full Glass Is Empty” empty employees can drive their co-workers and managers absolutely around the…
What is Miller’s Law and what is it for?
Miller’s Law was formulated by George Miller, Princeton Professor and respected psychologist. It reminds us of the importance of suspending judgment about what someone else is saying, so one can first try to understand what the person is saying without…
How can understanding different types of conversations make me a better communicator?
When most people talk and interact, they don’t usually think consciously about what they are trying to achieve, the kind of conversation they want, and think about those things from the perspective of the other person. But the truth is…
