Author: Robert Bacal
Important issues with assertiveness and listening use in the real world
While in theory, the use of assertive skills and various forms of active and reflective listening should work in real life, the reality is that they often do not work the way the experts contend, or the books teach us….
What Is Assertive Communication?
Overview of Assertive Communication The Core Principles of Assertive Communication Assertiveness, or assertive communication has become a commonly trained method to help people communicate so that, at least theoretically, both parties can talk about, and have their needs met in…
Producing Hassle-Hunters – Every Employee A Quality Specialist
Want Employee “Engagement”? Start With Hassle Hunting, A Value Added Process Contrary to what many executives think, the information essential to improved productivity and efficiency does not reside in the executive suite, but in the minds of the people who…
Assertiveness Doesn’t Always Work
Assertiveness In Theory and In Practice A Limitation On Assertiveness Effectiveness There’s no question that being assertive is a better way to communicate your needs and wants, at least compared to being aggressive, or just accepting situations that cause you…
How does listening to others increase the likelihood others will listen to me?
Does Listening Increase the Chance That We Will Be Heard We have a tendency to be more interested in speaking and being heard, than in listening and hearing and understanding others. Most of us are afflicted with this minor touch…
What are the major barriers to listening that I should consciously try to overcome?
Taking steps to be a better listener Effective listening doesn’t just happen. It takes some work and diligence to improve. Here are some of the most common barriers to effective listening from the point of view of the listener. You…
