Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

What is Kitchen Sinking? Why is it problematic communication? Anger Provoking and Unfair

What is Kitchen Sinking? Kitchen sinking communication is familiar to most of us, since probably all of us have been on the receiving end of it. And unfortunately, most of us have used this destructive form of communication now and…

Innuendo – A Conflict Starter and A Cowardly Approach To Communication

Innuendo is defined as follows: A veiled or hinted reflection on the character or reputation of a person It falls into the category of passive-aggressive communication because a) it is indirect and b) it is usually used to insult or…

What is the command syntax problem (or use of the imperative)?

What do the following have in common? Take out the garbage Telephone Mr. Smith and get his order Fix the problem before you go home for the day Simple, really. These forms of language involve the use of the imperative,…

What is passive-aggressive behavior? A common but destructive communication approach

Passive aggressive communication is the term used to describe communication and behavior that is a) indirect and b) contains messages that are driven by negative emotions, maliciousness or are otherwise intended to attack someone. Passive aggressive communication is not limited…

What are statements of mistrust? Why do the damage relationships?

Mistrust statements are comments or questions that suggest to the other person that you mistrust them, orlack confidence in their abilities, integrity, behaviors or commitment. Whether your comments and questions are accurate and factual or not, when you use mistrust…

What are person centered comments?

Person centered communication is just one of many communication techniques that makes conversations volatile and unpleasant. When you discuss a topic with someone, you can talk about the topic or issue (which is good), or you can talk about the…