Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.
five human hands on brown surface

Q&A: Ground Rules For Teams And Groups — Should We Have Some?

The following question is about a workplace, but the things that make teams function well apply to ANY kind of group or team, whether it’s a sports team, non-profit action group, or in the home (yes, your family is a…

black and white bird on gray concrete floor during daytime

Dealing With The Human Road Runner Employee

In a previous article we discussed the plight of Mary Duncan, Director of the Income Security Branch, who had to contend with John, the human speed bump. John’s tended to shoot holes in new ideas, procrastinate, and generally hold to…

trust spelled with wooden letter blocks on a table

Be Credible. Be Trusted. Persuade. Lead: Ten tips. Learn the gentle art of persuasion and leadership. Lead so people follow.

It doesn’t matter who you are speaking to. Whether to a group of a thousand, a radio or television audience, or one person in the privacy of your office, much depends on your ability to come across in a credible…

Disposable Communication On The Internet: Do people read what you write?

Disposable Communication On The Internet: What You Need To Know About Disposable Communication On Social Media These days, social media – large platforms like LinkedIn, Facebook, Twitter, message boards, and texting have become the norm to communicate. Few people realize however…

Communicating About Social Media – Does Such A Broad Definition of Social Media Cause Problems?

Yes. In fact it’s a huge unrecognized problem because of the way social media is discussed both within social media platforms, and by standard media such as television, or print publications. Here’s why. If you take a look at the…

What Platforms and Tools Are Considered Part of Social Media?

Almost Anything! When one develops definitions of a “something” it is desirable to define what things are included in the definition, and what things are NOT included in the definitions. The less things that are excluded, the less useful the…