Growth tools you can use NOW!
Using Your Head To Manage Conflict LearnBytes Helpcard (DOWNLOAD PDF)
$12.95
Defusing Hostile Customers Techniques (PDF DOWNLOAD)
$12.95
One-To-One Training For Small Business Helpcard (PDF DOWNLOAD)
Progressive Discipline - Turning Around Poor Performers Helpcard (DOWNLOAD PDF)
Communicating Cooperatively In The Workplace Helpcard (PDF DOWNLOAD)
Training Needs Assessment Step By Step LearnBytes Helpcard (DOWNLOAD PDF)
$12.95
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Phone:(613) 764-0241
Email: ceo@work911.com
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
Canada, K0A 1M0
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