Growth tools you can use NOW!
The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)
$12.95
Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say...(Print From Amazon)
Diagnosing Performance Problems - Getting To Root Causes (DOWNLOAD PDF)
$12.95
Delegation For Managers Mini-Guide - The no cost path to better productivity for you and your department. (PDF DOWNLOAD))
$12.96
Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD)
Performance Planning For Managers - LearnBytes Helpcard (PDF DOWNLOAD)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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