Growth tools you can use NOW!
Finding and Choosing A Therapist Who Works For You (PDF DOWNLOAD)
Communicating Cooperatively In The Workplace Helpcard (PDF DOWNLOAD)
Perfect Phrases For Managing A Small Business (KINDLE)
$9.99
Identifying Subtle Verbal Abuse LearnBytes (Downloadable PDF)
If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
$21.95
Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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