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Bacal's Personal & Work Growth Center

Growth tools you can use NOW!

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 Robert Bacal

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  • Sale! Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE)

    Building Bridges Between Home And School: The Educator’s/Teacher’s Guide To Dealing With Emotional And Upset Parents (KINDLE)

    $14.95 Original price was: $14.95.$9.97Current price is: $9.97.     Buy In Kindle Format
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  • Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say... (PDF Download)) Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say... (PDF Download)) $13.95 Original price was: $13.95.$7.96Current price is: $7.96.
  • Learn To Fight Fair LearnBytes Helpcard (DOWNLOAD PDF) Learn To Fight Fair LearnBytes Helpcard (DOWNLOAD PDF) $12.95
  • Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (PDF DOWNLOAD) Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (PDF DOWNLOAD) $14.95 Original price was: $14.95.$9.97Current price is: $9.97.
  • How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD) How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD) $12.95 Original price was: $12.95.$9.95Current price is: $9.95.
  • Perfect Phrases For Customer Service 2nd Edition by Robert Bacal (IN PRINT FROM AMAZON) Perfect Phrases For Customer Service 2nd Edition by Robert Bacal (IN PRINT FROM AMAZON) $16.95
  • Defusing Hostile Customers Techniques (PDF DOWNLOAD) Defusing Hostile Customers Techniques (PDF DOWNLOAD) $12.95

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  • Learn Why Governments Need to Think Customer Service Too
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
Email: ceo@work911.com
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario Canada, K0A 1M0

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