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Bacal's Personal & Work Growth Center

Growth tools you can use NOW!

manager’s guide

 Robert Bacal

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  • Sale! performance managmenet A Briefcase book

    Manager’s Guide To Performance Management (KINDLE)

    $27.00 Original price was: $27.00.$15.95Current price is: $15.95.     Buy Kindle Format Via Amazon
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Featured Products

  • If It Wasn't For The Customers I'd Really Like This Job (IN PRINT) If It Wasn't For The Customers I'd Really Like This Job (IN PRINT) $21.95
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  • Perfect Phrases For Customer Service (McGraw-Hill - KINDLE) Perfect Phrases For Customer Service (McGraw-Hill - KINDLE)
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Newest Additions

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  • Learn Why Governments Need to Think Customer Service Too
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
Email: ceo@work911.com
Address:
Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario Canada, K0A 1M0

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