Growth tools you can use NOW!
Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say...(Print From Amazon)
Performance Appraisal For Managers - Stop The Pain! LearnBytes (DOWNLOAD PDF)
$12.95
Using Self-Talk To Manage Your Anger LearnBytes (PDF DOWNLOAD)
Perfect Phrases For Customer Service (McGraw-Hill - KINDLE)
What You Need To Know About Conversational Cons (PDF DOWNLOAD)
If It Wasn't For The Customers I'd Really Like This Job (PDF DOWNLOAD)
$22.95
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
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