Growth tools you can use NOW!
Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (PDF DOWNLOAD)
If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
$21.95
Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD)
Performance Management - A Briefcase Book (2nd Edition) (IN PRINT)
The Uncommon Art And Science Of Giving Feedback (KINDLE)
Getting The Most From Annual Reviews For EMPLOYEES - Helpcard (KINDLE)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Phone:(613) 764-0241
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
Canada, K0A 1M0
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