Category: Working Life

Find articles related to life in the working world.

Winning With The Impossible Colleague: You can’t shoot difficult colleagues, but you can manage the relationship to reduce aggravation and disruption

The Challenge For the past few years I have had to work fairly extensively with a colleague who is just impossible. He is arrogant, stubborn, sometimes abusive, and acts like he is right about almost everything. At first I tried…

Support Your Support Staff So They Can Support You

They usually do the most repetitive job tasks. They answer the phones, keep things organized, keep track of finances, make sure you have what you need when you need it, and are often the first contact a customer or member…

Dealing With The Human Road Runner Employee

In a previous article we discussed the plight of Mary Duncan, Director of the Income Security Branch, who had to contend with John, the human speed bump. John’s tended to shoot holes in new ideas, procrastinate, and generally hold to…

Be Credible. Be Trusted. Persuade. Lead: Ten tips. Learn the gentle art of persuasion and leadership. Lead so people follow.

It doesn’t matter who you are speaking to. Whether to a group of a thousand, a radio or television audience, or one person in the privacy of your office, much depends on your ability to come across in a credible…

What Should You Do When You Witness Workplace Bullying?

By Judith Munson More and more we are understanding that bullying and mobbing don’t just apply to children or in the school yard, but occur in adults, in the workplace and other settings. And, the consequences of bullying for both children…