Category: Articles

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Exploring the Satir Modes: Understanding Communication Dynamics for Healthy Relationships

Introduction: Communication is the cornerstone of human interaction, shaping the dynamics of relationships, whether personal or professional. Virginia Satir, a renowned family therapist, introduced the concept of Satir Modes, offering a framework to comprehend various communication patterns and their impact…

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The MAIN Difference For Writing On Social Media

Social Media Readers Want To “Get To Know You? What’s The Main Difference Between Writing For Print, and Writing For Major Social Media Platforms? The biggest difference between the more formal writing one reads in newspapers (or used to) and…

Navigating the Divide: Writing for Social Media versus Writing for Print

Introduction In the modern landscape of communication, the realms of social media and print media stand as two formidable pillars. Each possesses its own unique set of conventions, audiences, and purposes. Writing for these distinct platforms requires an understanding of…

Eight bad habits that impede listening – part II

Ineffective Habits – Barriers To Listening …continued. View part I of Eight Bad Habits That Impede Listening Listening Only For Facts Effective communication is based on understanding both the factual content of what someone is saying, AND understanding the emotions,…

Producing Hassle-Hunters – Every Employee A Quality Specialist

Want Employee “Engagement”? Start With Hassle Hunting, A Value Added Process Contrary to what many executives think, the information essential to improved productivity and efficiency does not reside in the executive suite, but in the minds of the people who…

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Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside

Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always…