Category: Articles
Navigating the Divide: Writing for Social Media versus Writing for Print
Introduction In the modern landscape of communication, the realms of social media and print media stand as two formidable pillars. Each possesses its own unique set of conventions, audiences, and purposes. Writing for these distinct platforms requires an understanding of…
Eight bad habits that impede listening – part II
Ineffective Habits – Barriers To Listening …continued. View part I of Eight Bad Habits That Impede Listening Listening Only For Facts Effective communication is based on understanding both the factual content of what someone is saying, AND understanding the emotions,…
Producing Hassle-Hunters – Every Employee A Quality Specialist
Want Employee “Engagement”? Start With Hassle Hunting, A Value Added Process Contrary to what many executives think, the information essential to improved productivity and efficiency does not reside in the executive suite, but in the minds of the people who…
Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside
Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always…
Dealing With An Overly Positive Or Negative Employee
Maximize Their “Skills” and Encourage Flexibility Working With Or Managing The Overly Positive Or Overly Negative Employee “Empty Glass Is Full” employees, and the opposite, Full Glass Is Empty” empty employees can drive their co-workers and managers absolutely around the…
Understanding Leadership Ideologies and Models
Best Leadership Strategies Are Pragmatic Rather Than Based On Ideology If you want to learn more about leadership, or become a better leader, you have a wide range of leadership models, theories, and “expert opinions” to draw upon. That’s both…