Many trainers will talk about lectures and presentations as examples of passive learning, and spit on the floor to show their disdain for them. That’s more a reflection of the lack of understanding of modern learning theory than anything else. Usually, trainers call this kind of learning “passive” because there is no observable indication that…
Category: Articles
Why And How Search Engines Are Failing You
You may finally be noticing that you simply cannot find what you need using Google and the other search engines. In fact, it’s fair to say that Google search results have slowly been declining in quality and usefulness over the last 18 months, but in the last weeks, the problem has increased drastically. What’s happened?…
Support Your Support Staff So They Can Support You
They usually do the most repetitive job tasks. They answer the phones, keep things organized, keep track of finances, make sure you have what you need when you need it, and are often the first contact a customer or member of the public has with your organization. They are also often the lowest paid people…
What Sets Social Media Winners From Social Media Losers?
Perhaps it’s because I’m slowly reading “You Are Not A Gadget” By Jaron Lanier, but I’m getting more interested in the changes that society may undergo as a result of social media, and in turn, I’m interested in what is held in common by people who are considered the leaders in and on social media…
Dealing With The Human Road Runner Employee
In a previous article we discussed the plight of Mary Duncan, Director of the Income Security Branch, who had to contend with John, the human speed bump. John’s tended to shoot holes in new ideas, procrastinate, and generally hold to the status quo. If only that was Mary’s only problem person! Jennifer is a human…
Be Credible. Be Trusted. Persuade. Lead: Ten tips. Learn the gentle art of persuasion and leadership. Lead so people follow.
It doesn’t matter who you are speaking to. Whether to a group of a thousand, a radio or television audience, or one person in the privacy of your office, much depends on your ability to come across in a credible and honest fashion. Good intentions are not enough. Many the honest, open speaker has created…