Introduction In the modern landscape of communication, the realms of social media and print media stand as two formidable pillars. Each possesses its own unique set of conventions, audiences, and purposes. Writing for these distinct platforms requires an understanding of their disparities, as well as the nuances that distinguish effective communication within each domain. This…
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Producing Hassle-Hunters – Every Employee A Quality Specialist
Want Employee “Engagement”? Start With Hassle Hunting, A Value Added Process Contrary to what many executives think, the information essential to improved productivity and efficiency does not reside in the executive suite, but in the minds of the people who actually do the work and interact with the customers. The theme of this is simple….
Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside
Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always had an interest in politics, being reasonably educated. However, I quickly realized that my first…
Dealing With An Overly Positive Or Negative Employee
Maximize Their “Skills” and Encourage Flexibility Working With Or Managing The Overly Positive Or Overly Negative Employee “Empty Glass Is Full” employees, and the opposite, Full Glass Is Empty” empty employees can drive their co-workers and managers absolutely around the bend (see The Sweetspot Between Overly Positive and Overly Negative for further details of what…
Understanding Leadership Ideologies and Models
Best Leadership Strategies Are Pragmatic Rather Than Based On Ideology If you want to learn more about leadership, or become a better leader, you have a wide range of leadership models, theories, and “expert opinions” to draw upon. That’s both a gift and a serious challenge, since you’ll often find conflicting opinions. Why is that? First,…
The ONE Thing, And The ONLY Thing We Know For Sure About Leadership Effectiveness
After hundreds of years, research, books, we know remarkably little about what effective leadership is about There are dozens, if not hundreds of leadership models that “explain” what constitutes effective leadership. And hundreds of books. However, if we step back a bit, what do we really know for sure about effective leadership? Actually, almost nothing….