Category: FAQ’s and KNOWLEDGE BASES
The FAQ section (Frequently Asked Questions) provides shorter answers to common questions on topics relevant to this site: communication, planning, conflict, leadership and more coming. Available FAQ’s are accessible here.
What is unsolicited advice? Why is it a communication killer?
Good intentions don’t always make effective communication or better relationships. You might mean well. You want to help. You offer advice to someone without being asked. They get mad. You get mad because the other person isn’t appreciating your effort….
What are blaming comments and why is the blame game pointless and destructive?
We live in a society that seems to value finding people to blame when things go wrong rather than to identify how to prevent things from going wrong again in the future. So, it’s not surprising that individuals often got…
What are overstatements and generalizations?
Blatant generalizations are essentially “overstatements”, or exaggerations, and usually contain words like always, never, every time, etc. Apart from the fact that these kinds of generalizations are almost always inaccurate, untruthful, or plain wrong, their use tends to provoke other…
What is guilt induction? How does it create conflict and poor relationships
People tend to resist attempts by others to manipulate their emotions and feelings. Guilt-induction attempts are efforts to make someone feel guilty or “less than”, often in an attempt to shame them into going along or changing. While guilt induction…
What is histrionic communication and behavior? (overdramatization)
Do you want to learn what to replace firestarter communication with? Conflict Prevention In The Workplace – Using Cooperative Communication teaches you what kinds of communication you need to eliminate, AND what to replace them with — techniques to reduce…
Hot words and hot phrases create unnecessary conflict
Some words and phrases are so emotionally loaded for most people in a culture that they tend to create emotional conversations and feelings of upset and insult. Some are obvious, like the use of words such as racist, idiot, or…
