Category: FAQ’s and KNOWLEDGE BASES
The FAQ section (Frequently Asked Questions) provides shorter answers to common questions on topics relevant to this site: communication, planning, conflict, leadership and more coming. Available FAQ’s are accessible here.
Nervous? Why is looking at the back of the room when presenting is a really really bad idea?
When people in your audience, regardless of size feel that you are talking directly to each of them, they feel connected to you as a speaker or presenter. They tend to value what you are saying more highly, and tend…
How do I use “conceptual pacing” to make better presentations?
Conceptual pacing has to do with the speed at which you impart information, ideas and concepts. It’s not the same as how fast you talk, but it has to do with how quickly you go through a topic. Because people…
What Is Mirroring?
Mirroring – A Communication Tool For Generating Rapport What is mirroring mean in terms of communication? Mirroring is a communication technique that is often attributed to the field of Neuro-Linguistic Programming (NLP), but like many techniques from NLP, it was…
What is Appreciative Inquiry?
Appreciative Inquiry is based on the idea that there is a difference between various types of communication (e.g. advocacy versus inquiry) and that if we truly want to understand how something works, we need to put aside judgments of what…
What is “message chunking”?
When communicating, we need to be aware that the other person can only listen to, process and understand so much information without hitting information overload. It takes time for a person to hear and assimilate what is being said (or…
What is “expressing conversational intent”?
When most of us have conversations, or attempt to communicate, we rarely a) formulate our intent or goals for the conversation even to ourselves, and b) even more rarely explain our intent or goals for the conversation to the other…
