Category: FAQ-Communication-Practical Tips

From here you can access many practical communication techniques and skills to help you improve your communication and relationships at home and at work. Tips and suggestions apply to face-to-face one to one communication, written communication, and other media.

Understanding the Less is More Principle of Effective Communication

In informal speech and communication, people have a tendency to talk, and talk, often is a slightly disorganized fashion, since informal speech is not the kind of thing you can plan out. It may surprise you to know that in…

What is “self-disclosure”? – Bacal’s Personal & Work Growth Shop

Self-disclosure is a simple (at least on the surface) approach to communication that involves sharing information about yourself, history, present, emotions and thoughts. Originated and explained by Sidney Jourard, a Humanistic Psychologist, this simple approach, at least used skillfully, can…

What Is Mirroring?

Mirroring – A Communication Tool For Generating Rapport What is mirroring mean in terms of communication? Mirroring is a communication technique that is often attributed to the field of Neuro-Linguistic Programming (NLP), but like many techniques from NLP, it was…

What is Appreciative Inquiry?

Appreciative Inquiry is based on the idea that there is a difference between various types of communication (e.g. advocacy versus inquiry) and that if we truly want to understand how something works, we need to put aside judgments of what…

What is “message chunking”?

When communicating, we need to be aware that the other person can only listen to, process and understand so much information without hitting information overload. It takes time for a person to hear and assimilate what is being said (or…

What is “expressing conversational intent”?

When most of us have conversations, or attempt to communicate, we rarely a) formulate our intent or goals for the conversation even to ourselves, and b) even more rarely explain our intent or goals for the conversation to the other…

What is “self-disclosure”?

Self-disclosure is a simple (at least on the surface) approach to communication that involves sharing information about yourself, history, present, emotions and thoughts. Originated and explained by Sidney Jourard, a Humanistic Psychologist, this simple approach, at least used skillfully, can…

Using Argyris’ Ladder of Inference” for better communication

Better communication – better understanding The ladder of inference is a concept developed by C. Argyris to explain common thinking and communication processes and to help us become more aware of how we interpret the world around us, and improve…

What Are Mirror Questions (Dyadic Communication)

What Are Mirror Questions? Mirror questions – non-directive techniques to encourage others to speak Mirror questions are non-directive in nature, which means they are intended to encourage another person to continue to add detail to what they have said without…

What are probing questions (dyadic interactions)

What Are Probing Questions? Probing Questions Ask More Information or Clarification Probing questions are, in essence, followup questions that ask for additional information, request the person expand on what she has said, or ask the person to go deeper. Using…

What are the advantages and disadvantages of using open ended questions?

Like most communication techniques open ended questions work in some contexts, and are counter-productive in others. Open ended questions are good in situations where both parties want to understand each other, share control of the conversation, listen to each other,…