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Bacal's Personal & Work Growth Center
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If It Wasn't For The Customers I'd Really Like This Job (PDF DOWNLOAD)
$22.95
Learn To Fight Fair LearnBytes Helpcard (DOWNLOAD PDF)
$12.95
Progressive Discipline - Turning Around Poor Performers Helpcard (DOWNLOAD PDF)
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE)
Perfect Phrases For Customer Service (McGraw-Hill - KINDLE)
Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Phone:(613) 764-0241
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Bacal & Associates
722 St. Isidore Rd.
Casselman
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