Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.
a man with a bandaged eye and a piece of paper on his forehead

Managers: Don’t Be A Victim Of Your Difficult Employee

Learn why managers all too often delay dealing with toxic employees Here’s a little paradox for you. To manage a difficult person, it is absolutely essential that you avoid becoming a victim of that person. However, to avoid becoming a victim, guess…

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How Effective Reviews Differ From Ineffective Ones

Yes, there is such a thing as an effective performance review. Here’s how to get there. Unclear vs. Clear Definition There are currently a lot of definitions and different terms used to describe meetings where performance is discussed. For example,…

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Stop Lying To Yourself And Others About “Not Having Time”

Time is a concept by which we measure what’s important, and what’s not. It’s NEVER about how much time you have, or haven’t. How many times have YOU said to someone “I don’t have time to do that”? Or how many…

Man and Woman Near Table

How To Work With Your “Competitors” To Cross and Co-Market

Cost effective ways to market cooperatively to compete with the “big boys” Do you view your competitors as companies over which you need to triumph? If so you are probably missing out on a key strategy for competing with large…

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How I Got Offered My First Book Contract: A Marketing Fluke De Force?

  How my online content spurred being ‘discovered’ and launched a writing career. I once played guitar and sang at the Bluenote Cafe in Winnipeg, where a lot of famous musicians also played. It’s funny. I was never discovered. Never…

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Social Facilitation and Disinhibition — How We Are Affected By Others And End Up Believing In…

In the Trumpworld, here’s how popular becomes “true” In this election year, Trump does a number of things to try to influence voters’ beliefs and actions. Psychology can help us both understand and protect ourselves from being unduly influenced by…