Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.
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Here’s How To Make Employee Evaluations Valuable

Small shifts in mindset about managing performance and doing appraisals is all it takes. Despite exhortations to abolish performance appraisals by experts, bloggers, and luminaries such as Edward Deming, and Coens & Jenkins, they are alive, if not well. They…

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Five Powerful Conflict Management Strategies (Complete Paid Version)

Five Powerful Conflict Management Strategies (Complete Paid Version):Learn to choose the best conflict management approach to suit the situation: No more knee-jerk reactions. The following was originally published as part of our LearnBytes Series, and entitled “Using Your Head To…

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Surviving The Humbling Graduate School Experience

Be prepared for the weird, wonderful and humbling experiences in graduate school Congratulations. You finished your first degree, most probably with distinction. You chose the best graduate school to attend, and WOW, they accepted you. So now what? Prepare for…

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When Teams Aren’t Important Or Desirable

Teams aren’t always the best or most efficient way to get work done Sometimes Teams Are Counter-Productive On the surface of it, it would appear that effective teams are always good, and that it is always worthwhile to invest in…

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From Solo Business To Employer: Two Necessary Psychological Shifts

There are really THREE stages of business growth for small businesses (defined as having less than 100 employees). The first is the solo entrepreneur who starts the business and operates it as the sole person in the business, perhaps sometimes…

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Managers — Are You Getting The Information You Need To Do A Good Job?!

OR…Managers — Why Won’t Your Employees Talk To You? It’s a very odd question…but an important one in government. One of the worst feelings a government manager, executive or supervisor can experience is that dreadful sinking feeling that occurs when…