Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

Before You Bring In A Motivational Speaker, Heed These Warnings

The training and motivational speaker industry is a strange one where, in some cases, huge amounts of money are paid for minimal amounts of time and zero results. For more on organizational learning, motivational speakers and training visit The Training…

Are You Screwing Up Your Online Comments & Damaging Your Business?

Case study/examples on what’s wrong with the your “best practices” Below are examples of an “internet savvy” marketer who makes all the mistakes you can make when commenting on LinkedIn. I bet you make them too. Explanations follow. LinkedIn is…

Applying Bacal’s Law of Meaningless Utterances

Uncovering empty words, meaningless phrases, and other bullshit people fling.about People say all sorts of things, and make all kinds of statements. Some of those are very meaningful, even profound and worth paying attention to. But a good percentage of…

Can Praise Be Condescending and Toxic? You Bet

When praise and compliments are toxic even when you mean well It’s probably fair to say that all of us appreciate and need praise from others. Or positive feedback, whether emotionally based or task based (see The Uncommon Art of…

The Three Boorish Buckets Of Social Media Comments — Are You A Social Media Boor?

Feedback To Dumb As Rocks People We’re all familiar with the boorish communicators that often frequent cocktail parties or networking events. Blessed with apparent gregariousness coupled with a complete disregard for the interests and concerns of the people they talk…

Coronavirus Creates Pandemic of Blame: Difference Between Blame And Holding Accountable

Coronavirus isn’t the only pandemic going on. While we live in a society that seeks out people to blame for our problems either personal, corporate or societal, I can’t recall a time where it’s impossible to go even a few…

Fighting Verbal Abuse: Step 1 — Knowing You Are “Under Attack” (Free Version)

The contents of this article is available in printable pdf format, so you can print it and keep it close by. Identifying Subtle Verbal Abuse Learnbytes is jam packed with the same content presented here. Click to order and download…

The Ten Commandments For Communicating “Peacefully” With Even Difficult People

Change your communication, change your relationships at home and at work. We live in an environment where even our leaders are demonstrating insulting, confrontational behavior, and that has spread to the general population. We currently live in a very aggressive…

Elearning, Distance Education, Not Equivalent to Full Time Study

Elearning and Distance Education DIFFERENT from Face To Face Full Time Studies Even though almost everybody can understand that: a conversation on the phone is not the same as a conversation face to face watching a sport on television is…

Here’s How To Make Employee Evaluations Valuable

Small shifts in mindset about managing performance and doing appraisals is all it takes. Despite exhortations to abolish performance appraisals by experts, bloggers, and luminaries such as Edward Deming, and Coens & Jenkins, they are alive, if not well. They…

Five Powerful Conflict Management Strategies (Complete Paid Version)

Five Powerful Conflict Management Strategies (Complete Paid Version):Learn to choose the best conflict management approach to suit the situation: No more knee-jerk reactions. The following was originally published as part of our LearnBytes Series, and entitled “Using Your Head To…