Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

How does listening to others increase the likelihood others will listen to me?

Does Listening Increase the Chance That We Will Be Heard We have a tendency to be more interested in speaking and being heard, than in listening and hearing and understanding others. Most of us are afflicted with this minor touch…

What are the major barriers to listening that I should consciously try to overcome?

Taking steps to be a better listener Effective listening doesn’t just happen. It takes some work and diligence to improve. Here are some of the most common barriers to effective listening from the point of view of the listener. You…

What is “critical listening?”

Critical listening is a form of listening that is usually not mentioned, since it involves analysis, critical thinking and judgment. Making judgments during listening is often considered as a barrier to understand a person, and there’s a lot of truth…

What is “dialogic listening?”

The University of Colorado website has, in addition to a definition of dialogic listening, a great glossary of listening and communication terms and defintion. It defines dialogic listening as: Dialogic listening is similar to active listening, although it emphasizes conversation…

Why does my attention drift when I’m listening?

Relax! It’s normal to have your attention drift when you are listening — even when you are actually trying. Your ability to focus your attention and listen can be developed by practice, and self-awareness, but it’s useful to understand why…

What are extended attempts to win? (Communication that fails)

Attempts To Win an Argument Often Backfire and Create Poor Communication You may be familiar with the phrase “For every action there is an equal and opposite reaction”, taken from the world of physics. The same principle applies to communication,…