Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

Free: Ten “Imperfect Phrases” That Cause Anger – Book Excerpt

The first ten things you should never say to someone you care about In the book ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You… And What To Say Instead we list 101…

Free: Imperfect Phrases For Relationships (Pages 1-34)

Introduction to Communication in Relationships This document provides a comprehensive introduction to communication in relationships. It offers helpful insights and imperfect phrases that can be used in various relationship contexts. With a formal tone, the content covers key aspects of…

OOPS! Tough questions and Handling Things When They Go Wrong During A Business Pitch

Business Pitch: Responding To Questions and Handling Things When They Go Wrong No matter how well you plan your presentation, things can go wrong or people can ask you challenging questions. Unexpected questions and glitches can throw you off your…

Companies NEED To Stop Measuring Employee Engagement With Surveys

When Measuring Employee Engagement Lowers It You’ve probably heard the phrase “What gets measured gets done” applied to the the workplace, and if you are like many people, you have a belief that using metrics to gauge progress towards any…

Successful Businesses Engender Higher Employee Engagement Scores, Not The Other Way Around

Business Metrics And Employee Engagement: We Have It Backwards In the previous article we explained that employee engagement might cause better business results, but that one alternate explanation of the research findings is that BOTH are affected by another cause, and…

Diverting Scarce Resources To Employee Engagement A Huge Mistake For Companies

Darkside Of Employee Engagement Since companies have completely failed to improve employee engagement scores over ten+ years of trying, we need to consider whether continuing to divert scarce organizational resources in an attempt to increase employee engagement with the hope…

How Has Employee Engagement (EE) Become So Popular And Why Are Companies Spending So Much Money? Is It A Fad?

Why So Many People Are Talking About Employee Engagement: It MUST Be Valuable? Employee engagement is probably NOT a fad, in the sense that it will “go away” and be forgotten, so let’s get that out of the way. But…

All Articles Listed On This Site

Over the years I’ve authored literally hundreds of articles on a variety of topics from finding a therapist to improving employee engagement. It’s a bit hard to find things because of the volume of material, so here’s what is available…

The Tyranny of Middle Class Values and How Some Think About Work

Employee Engagement? Who Cares! I wrote on the human resources discussion list, a short piece that was stimulated by one consultant’s praise for the employment engagement concept, one that, by the way, I abhor for a number of reasons. The…

Creating An Environment Where Employees Can Find Meaning In Their Work

How To Avoid Dangling Employees The second of the twelve Gallup questions that ties into employee engagement is: Does the mission/purpose of your company make you feel your job is important? It’s no surprise that this is on the list. You already know…

Multiple Meanings For Employee Engagement A Serious Problem

Stripping The Jargon Away From Employee Engagement Unless you read research journals that are often not available for free online, you’ll probably be surprised that there is no single, common definition of “employee engagement”. That’s one of the criticisms quietly…