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Bacal's Personal & Work Growth Center

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A Complete Listing Of Our Books and Tools For Learning And Succeeding At Home and Work

 Robert Bacal  Leave a Comment on A Complete Listing Of Our Books and Tools For Learning And Succeeding At Home and Work
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  • The Responsive Manager / Leader: Key to Loyalty and Productivity (Download) The Responsive Manager / Leader: Key to Loyalty and Productivity (Download) $12.95
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  • Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON) Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON) $14.49
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  • Perfect Phrases For Customer Service (McGraw-Hill - KINDLE) Perfect Phrases For Customer Service (McGraw-Hill - KINDLE)
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  • Learn Why Governments Need to Think Customer Service Too
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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