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Help for resolving conflicts Resolving Conflicts Effectively By Garrett Coan Summary: Here’s a nice, concisely written article on conflict resolution that covers different ways we tend to address conflict, and some sound advice on resolving conflicts at home and at…
Defusing Hostile Customers Workbook For The Public Sector (3rd Edition) (DOWNLOAD PDF)
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Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD)
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Progressive Discipline - Turning Around Poor Performers Helpcard (DOWNLOAD PDF)
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Perfect Phrases for Performance Reviews 2/E (IN PRINT)
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Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say...(Print From Amazon)
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Finding and Choosing A Therapist Who Works For You (PDF DOWNLOAD)
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