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Don’t Blow Up Conflicts Out of Proportion Keep Your Cool During Conflict: Keeping Conflict in Perspective By Judy Ringer Summary: When we are involved in a conflict we often over-dramatize or lose perspective. This article on conflict shows how important it…
Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD)
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Identifying Subtle Verbal Abuse LearnBytes (Downloadable PDF)
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Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD)
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Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON)
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If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
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Communicating Cooperatively In The Workplace Helpcard (PDF DOWNLOAD)
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