Growth tools you can use NOW!
Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say... (PDF Download))
Perfect Phrases for Performance Reviews 2/E (IN PRINT)
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parent (PDF DOWNLOAD)
Performance Management Master Checklist For Managers & HR - LearnBytes (DOWNLOAD PDF)
$12.95
Influencing Your Boss - Getting Heard Helpcard (PDF DOWNLOAD)
Delegation For Managers Mini-Guide - The no cost path to better productivity for you and your department. (PDF DOWNLOAD))
$12.96
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
About
Biography - Robert Bacal
About Our Websites
Privacy Policy
Returns/Refunds Policy
Phone:(613) 764-0241
Email: ceo@work911.com
Address:
Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
Canada, K0A 1M0
Copyright © 2026 Bacal's Personal & Work Growth Center