Category: Communication & Conflict
A Shining Example of Communication and Conflict (Conflict Insight)
By Don Doman Summary: Using examples from several well known movies (The Shining, 2001 A Space Odyssey), the author explains the link between conflict and communication as it exists within the workplace. Lack of communication is a major cause of…
Workplace Conflict Not Always About The People
Root Causes of Conflict in Work-Groups By Mark Bodnarczuk Studies have shown that over 85% of the root causes of organizational performance problems are in the structures, systems, and culture within which work-groups are embedded – put good people in…
Dissolving Conflict Through Reframing (expert conflict tips)
Dissolving Conflict Through Reframing Reframing is a valuable tool to help you clarify your thinking about a conflict and understand the situation calmly. By Maria Boomhower Summary: A short but insightful article that explains reframing as a technique to gain…
Understanding Need Based Conflict (Expert Perspective)
By Amarendra Bhushan Summary: Indepth and somewhat academic explanation of needs based conflict, a particular type of conflict. Need-based conflicts arise due to multiplicity of needs, in congruency of needs and need dissatisfaction. I. Multiplicity of Needs At a given…
Resolve Conflict In 6 Easy Steps – The BEDROL Method (Expert Advice)
By Tristan Loo Editor’s Summary:This article uses the acronym BEDROL to reinforce some proven negotiation techniques for resolving conflict. You will learn how having a ‘Plan B’, getting your emotions under control, defusing your opponent’s anger, and other steps will…
I’m Getting Really Torqued – Managing Anger Advice
Cooling off your anger will help you with conflict situations About Managing Anger In Conflict: I’m Gettin’ Really Torqued! By Gene Simmons Summary: A lighter but no less useful article on the process of managing anger. Cooling off your anger is…
Resolving Workplace Conflict: 4 Ways to a Win-Win Solution (conflict management advice)
Win-Win Conflict Resolution Four Win-Win Conflict Solution Techniques  By Dr. Tony Fiore Summary: Not all conflict ends up, or should end up with a winner and a loser. The most constructive conflicts end up with both parties “winning”. Here are some…
The Art of Negotiation in 535 Words (Expert Advice)
The Art of Negotiation in 535 Words By Lyndsay Swinton Editor’s Summary: This short article uses an acronym to help you stay focused during a negotiation session. This is a very simple negotiation model to learn. You will see that…
Win-Win Power Negotiating (Expert Advice)
By Roger Dawson Editor’s Summary: This is excellent advice specifically aimed at negotiating terms of buying or selling services and products. The author describes what you can do to during negotiations to create the impression that the other side is…
Conflict At Work – Costs, Origins and What To Do About It
Dealing With Conflict in the Workplace By Lee Perlitz Introduction Conflict is a major concern in both your personal and working life. If not dealt with quickly, tactfully and efficiently conflict could lead to serious confrontation and/or a complete breakdown…
Improving Communication — Tips For Managers – Free Article
Managers Must Communicate More Effectively To Be Good Managers Hints and tips to help managers improve their communication skills Research indicates that managers spend somewhere between 50% – 80% of their total time communicating in one way or the other. …
