Category: Communication & Conflict
Navigating the Divide: Writing for Social Media versus Writing for Print
Introduction In the modern landscape of communication, the realms of social media and print media stand as two formidable pillars. Each possesses its own unique set of conventions, audiences, and purposes. Writing for these distinct platforms requires an understanding of…
Eight bad habits that impede listening – part II
Ineffective Habits – Barriers To Listening …continued. View part I of Eight Bad Habits That Impede Listening Listening Only For Facts Effective communication is based on understanding both the factual content of what someone is saying, AND understanding the emotions,…
Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside
Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always…
Dealing With An Overly Positive Or Negative Employee
Maximize Their “Skills” and Encourage Flexibility Working With Or Managing The Overly Positive Or Overly Negative Employee “Empty Glass Is Full” employees, and the opposite, Full Glass Is Empty” empty employees can drive their co-workers and managers absolutely around the…
The Responsive Manager/Leader
Summary: A few years ago, when I was working on a book on communication, it struck me that responsiveness — the ability to portray to others that you are both listening and responding to their words, meanings, intent, etc, is a…
Benefiting From Informal Leaders In Your Organization – Communication the Key
In two other articles on informal leadership, we’ve looked at understanding informal leaders, and developing informal leaders (and the perils attached to that). In this article we’ll look at some ideas about how to maximize the benefits and effectiveness of informal leadership in…
