Category: FAQ’s and KNOWLEDGE BASES
The FAQ section (Frequently Asked Questions) provides shorter answers to common questions on topics relevant to this site: communication, planning, conflict, leadership and more coming. Available FAQ’s are accessible here.
What’s the next common myth about communication – verbal and nonverbal communication?
Sadly, many communication trainers don’t really have a good grasp of how communication works, beyond the superficial. This gives rise to a number of communication myths being repeated. The second most common myth about communication is that there are only…
What is a “presupposition” and why is it important in communication?
A presupposition is a background belief (something that sits, unsaid, and helps provide meaning about what a person says). It’s a common term in linguistics. When a person says something (makes an utterance), the meaning of that sentence has to…
Better Conversations For The Shy: Using Probing Questions
Probing Questions Grease The Wheels Of Conversation How And Why To Use Probing Questions Whether you are shy or outgoing, talkative or quiet you can become a brilliant conversationalist by learning to use, and using probing questions. What Are Probing…
Difference between task oriented communication and relationship oriented communication
What is the difference (and importance) of task oriented communication and relationship oriented communication? First, why is it important that we understand the difference between two “styles” or approaches to communication? When two people communicate they form perceptions of each…
When Praise Is Toxic: One Up, One Down Communication
Can Praise Be Condescending and Toxic? You Bet It’s probably fair to say that all of us appreciate and need praise from others. Or positive feedback, whether emotionally based or task based (see The Uncommon Art of Giving and Receiving…
As a leader how should I handle chronic late comers to meetings?
Handling Employees Often Late To Meetings It may seem trivial but people take their cues about what is and is not appropriate in the workplace by looking at how leaders handle situations and “violations” of either formal or informal rules…
